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1.
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THE NORDSTROM WAY by
  • SPECTOR, ROBERT
Edition: 2nd Ed.
Material type: Text Text
Publication details: New York: John Wiley, 2000
Availability: Items available for loan: Goa Institute of Management Library (1)Call number: 658.871 SPE-MCC.

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2.
CATEGORY KILLERS by
  • SPECTOR, ROBERT
Material type: Text Text
Publication details: Boston: Harvard, 2005
Availability: Items available for loan: Goa Institute of Management Library (1)Call number: 658.87 SPE/Cat.

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3.
THE NORDSTROM WAY TO CUSTOMER SERVICE EXCELLENCE by
  • SPECTOR, ROBERT
Material type: Text Text
Publication details: New Jersey: John Wiley, 2005
Availability: Items available for loan: Goa Institute of Management Library (1)Call number: 658.871 SPE-MCC.

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4.
THE NORDSTROM WAY by
  • Spector , Robert
Edition: 3rd Ed.
Material type: Text Text
Publication details: Jhon Wiley
Availability: Items available for loan: Goa Institute of Management Library (1)Call number: 658.812 SPE-REE.

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